Política de reembolso

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are libre from being returned. Perishable goods such as food, flowers, newspapers or revistas cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flamenables liquidds or gases.

Additional non-returnable items:
-Gift cards
-Downloadable software products
-Some health and peronal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturrer.

There are determinado situaciones where only partial refunds are granted (if applicable)
-Book with obvious signs of use
-CD, DVD, VHS tape, software, video game, cinta tape, o vinyl record that has been opened
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 30 days after delivery

Refunds (if aplicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a cierto amunt of days.

Late or missing refunds (if aplicable)
If you haven't received a refund yet, first check your bank account again.
En contacto con tu credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at g2@knr.paris.

Sale items (if aplicable)
Only regurlar priced items may be refunded, unfortunately sucio items cannot be refunded.

Exchanges (if aplicable)
We only replace items if they are deftive or damaged. If you need to exchange it for the same item, send us an email at g2@knr.paris and send your item to: 10 rue de penthièvre, 75008 Paris, Francia.

Si el elemento de la cuestión se hubiera abierto al final del día, cuando se le hubiera dado a conocer el valor de su devolución, usted le dijo que había gift credit para el valor de su devolución. Once the returned item is received, a gift certificate will be mailed to you.

Si el elemento no se hubiera dado cuenta de que había gift al purchased, y el gift giraba en la orden del día a la horca, nos enteramos de que el punto de partida para el camino a la vuelta a la horca y a la búsqueda de su devolución.

To return your product, you should mail your product to: 10 rue de penthièvre, 75008 Paris, Francia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs área no - refundable. Tejo you receive tiene refund, the cost of return shipping will be deducted from your refund.

Depending where you live, the time it a may take for your exchanged product to reach you, a may vary.

Tejo you área shipping el año item over 75 dólar, you should consider using tiene trackable shipping servicio ahora purchasing shipping insurance. We don t guarantee that we a will receive your returned item.